Privacy Policy for Diabfree

Effective Date: [Insert Date]

At Diabfree (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We comply with Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We may collect the following types of information:

1. Personal Information:

   • Name, contact details, email address, and delivery address.

   • Payment details for transactions.

2. Non-Personal Information:

   • Browser type, IP address, and browsing behavior using cookies and analytics.

3. Health and Dietary Preferences (Optional):

   • Information you voluntarily provide to help us recommend products.

2. How We Use Your Information

We use the information collected for:

• Processing orders and delivering products.

• Sending order updates, promotional content, and relevant health tips.

• Enhancing user experience through website improvements.

• Complying with legal and regulatory requirements.

3. Consent

By using our website or providing your information, you consent to the collection, use, and storage of your data as outlined in this policy. You can withdraw your consent at any time by contacting us at [Insert Email].

4. Sharing Your Information

We do not share your information with third parties except:

• For order fulfillment (e.g., courier and payment processing services).

• To comply with legal or regulatory requirements.

• To protect our rights or prevent fraud.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website performance, and offer personalized recommendations. You can manage or disable cookies in your browser settings.

6. Data Security

We adopt reasonable security measures, as per Rule 8 of the IT Rules, 2011, to protect your data from unauthorized access, misuse, or alteration. These measures include secure servers, encryption, and periodic audits.

7. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request deletion of your data, subject to legal requirements.

• Opt-out of marketing communications by unsubscribing via email or contacting us.

For any requests, email us at [Insert Email Address].

8. Grievance Redressal

As per Rule 5(9) of the IT Rules, 2011, we have appointed a Grievance Officer to address your concerns.

Grievance Officer:
[Name]
[Contact Email]
[Contact Phone]

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Changes to the Policy

We may update this policy periodically. Significant changes will be notified on our website or via email. Please review this page for the latest updates.

11. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

For questions or concerns about this Privacy Policy, please contact us:

Email: [Insert Email Address]
Phone: [Insert Contact Number]